Blog

Peter Bozsvari

Peter Bozsvari Milton Keynes | peter.bozsvari@gmail.com

Professional Profile

Adaptable and resourceful IT professional transitioning from a successful career in hospitality leadership into the technology sector. Currently completing a Diploma of Higher Education in Network Engineering at The Open University, with hands-on experience in Active Directory, PowerShell, Cisco networking, and Microsoft technologies through academic, placement, and home lab projects. Skilled in troubleshooting, user administration, and technical documentation. Recognized for strong problem-solving skills, the ability to remain calm under pressure, and proven leadership experience in managing diverse teams. Seeking to bring a service-oriented, solutions-focused approach to IT support or junior technical roles.

Core Competencies

Cross-Functional CollaborationProject Planning/ExecutionTeam LeadershipTroubleshooting/DiagnosisTechnical DocumentationRemote Access/VPNServer AdministrationWireless NetworkingVirtualization

IT Experience

Airculinaire Worldwide, Luton, 2025 to Present
IT DEPARTMENT TRAINEE [PART-TIME] 

  • Provide day-to-day assistance to Level 2/3 engineers supporting users across the UK, France, and USA, ensuring smooth cross-border technical operations.
  • Create and configure new Active Directory accounts; assign security groups and Exchange mailboxes using PowerShell to streamline user onboarding.
  • Assist with Microsoft Exchange account provisioning to ensure that users have secure and reliable email access.
  • Support multi-factor authentication processes through Cisco Duo to protect remote access and sensitive business data.
  • Shadow senior engineers in the use of ticketing systems, observing escalation processes and documenting troubleshooting steps.
  • Collaborate with IT staff to address routine incidents, reinforcing troubleshooting skills and familiarity with enterprise environments.
  • Document processes followed during account setup and troubleshooting to support knowledge-sharing and improve repeatability.
  • Develop a structured, methodical approach to problem-solving, applying logical workflows gained from both IT studies and practical experience.

DTE, Milton Keynes, 2022
WIRELESS DESIGN ASSISTANT [PLACEMENT] 

  • Assisted wireless engineers in Wi-Fi network design by working with Ekahau software and CAD floorplans to model wireless coverage.
  • Observed and supported RF spectrum analysis, gaining foundational knowledge of wireless and radio frequency principles.
  • Contributed to draft technical documentation, reinforcing accuracy in recording design assumptions and recommendations.
  • Collaborated with engineers to compare theoretical wireless models with real-world constraints, learning to balance technical requirements with client expectations.
  • Developed an appreciation for the role of wireless planning in large-scale IT projects, including its impact on end-user connectivity and business productivity.

Home Lab Projects

  • Designed and deployed a virtual Windows Server 2019 environment; provisioned over 1,000 test users to simulate enterprise-scale user management.
  • Configured Cisco routers and switches using CLI and Packet Tracer to practice routing, VLAN segmentation, and troubleshooting.
  • Installed and managed a Unifi-based home network, conducting real-time troubleshooting to resolve connectivity and performance issues.
  • Built a Proxmox server to host Linux virtual machines, gaining practical exposure to virtualization concepts.
  • Deployed a Raspberry Pi web server running a LAMP stack, with domain management configured through Cloudflare DNS.
  • Produced technical documentation for lab environments, recording build processes, network diagrams, and troubleshooting outcomes to reinforce repeatability.
  • Experimented with layered network security approaches, including firewall rules and VLANs, to simulate enterprise security practices.

Academic Projects

  • Cooperated closely with peers to design and launch a responsive website for a local club, applying knowledge of HTML, CSS, and project planning methodologies.
  • Authored technical reports on wireless networking, cyber security, and database systems, synthesizing research into actionable conclusions.
  • Applied ITIL principles to case studies, analyzing service delivery models and identifying opportunities for efficiency.
  • Demonstrated collaborative problem-solving by dividing complex project tasks across the team, ensuring delivery within deadlines.
  • Enhanced technical communication skills by translating complex technical concepts into accessible reports for non-technical audiences.

Other Professional Experience

Airculinaire Worldwide, Luton, August 2024 to Present
SOUS CHEF 

  • Lead a team in producing high-quality luxury meals for private aviation clients, ensuring every order meets stringent aviation catering standards.
  • Manage menu development by calculating pricing, standardizing recipes, and implementing portion control, aligning culinary output with client requirements.
  • Liaise with operations staff and DHL representatives daily to coordinate logistics, anticipate challenges, and guarantee seamless service delivery.
  • Orchestrate team activities on shift, balancing workloads, monitoring efficiency, and providing coaching to maintain performance in a high-pressure environment.
  • Uphold strict compliance with aviation food safety protocols, guaranteeing adherence to regulatory and client-specific requirements.
  • Author menus, recipes, and compliance checklists, developing strong habits of accurate reporting and record-keeping transferable to IT documentation.
  • Foster a collaborative, service-oriented team culture, ensuring staff remain adaptable, accountable, and focused on quality delivery.

Frosts Garden Centre, Milton Keynes, February 2024 to August 2024
HEAD CHEF 

  • Supervised all aspects of kitchen management, including staff scheduling, training, and supervision, to deliver consistent service across high-volume periods.
  • Controlled budgets by monitoring ingredient costs, implementing waste-reduction strategies, and negotiating supplier pricing.
  • Enforced compliance with food safety standards and internal audits to maintain regulatory approval and customer confidence.
  • Coordinated with front-of-house managers to align kitchen output with customer expectations, resolving operational bottlenecks quickly.
  • Introduced streamlined ordering and prep systems that improved efficiency and reduced errors during peak service.
  • Balanced competing priorities by applying structured planning and multitasking, a transferable skill set for IT service environments.
  • Prepared detailed weekly staffing reports for the Garden Centre Manager, outlining team member roles, tasks, and shift duration.

Frosts Garden Centre, Milton Keynes, June 2017 to February 2024
SENIOR SOUS CHEF 

  • Trained and mentored junior chefs, creating structured training plans to improve consistency and elevate team performance.
  • Executed more than 60 catered events, aligning staff, menus, and service delivery with client requirements.
  • Preserved regulatory compliance across food handling, hygiene, and safety requirements, passing inspections without incident.
  • Oversaw day-to-day kitchen operations, balancing operational efficiency with customer satisfaction.
  • Developed strong project coordination skills by planning events from concept through execution, ensuring seamless delivery against deadlines.
  • Practiced accurate documentation and reporting for events and compliance records, reinforcing organizational skills critical for IT support roles.

Various, 2013 to 2017 | SOUS CHEF/OTHER ROLES

Spectrum for Arcadia, 2012 to 2013 | DISTRIBUTION CENTRE ADMINISTRATOR

Education

Cisco Certified Networking Associate Part 1

Diploma of Higher Education in Network Engineering, 2025

The Open University

Relevant Coursework: It Service Management, Communication and Information Technologies, Project and Database Management, Introduction to Computing and Information Technology 2, Discovering Mathematics, Web Technologies

Additional Information

Languages: English, Hungarian

Technical Proficiencies: Windows Server 2019, Windows 10, Active Directory, Cisco networking/routers/switches, Microsoft Exchange, Microsoft Azure, PowerShell, Remote Desktop, Cisco Duo, ticketing systems, Unifi network configuration, Ekahau/CAD wireless design, radio/wireless technology, Proxmox, Linux VMs, Raspberry Pi, Cloudflare

Interests: Boxing, kickboxing, miniature painting, close quater airsoft, cooking, reading, gaming